Job Description

Overview Admissions Counselor/Recruiter role at San José State University — Office of Undergraduate Admissions and Outreach. This role guides prospective students through the admissions process, recruits future Spartans, and evaluates applications in compliance with CSU policies and procedures. The Admission Counselor/Recruiter serves as a primary contact for high school and community college partners, prospective students, and families, providing clear information, resolving issues, and representing SJSU at outreach events both on and off campus. Key Responsibilities Counsel and advise prospective students and families on CSU and SJSU admissions requirements Build and maintain relationships with high schools, community colleges, and community partners Evaluate and verify applications for admissibility Represent SJSU at recruitment events, workshops, and presentations (in person and virtual) Support the admissions process to ensure accuracy and compliance with policies Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Excellent oral and written communication skills Excellent customer service and public relations skills Knowledge of methods, procedures, practices, and activities of the program area; English grammar, business writing, punctuation, spelling, and arithmetic Ability to compose and appropriately format correspondence and reports Ability to maintain confidentiality and appropriately handle sensitive information and communications with students, parents, employees, and external agencies Ability to interpret and apply program rules and regulations Ability to reason logically; ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on the data Ability to use professional judgment to review and assess admissions requirements and documents Ability to advise potential students, parents, high school and community college staff individually and in group settings Knowledge of technology and software applications such as word processing, spreadsheet, database management, and communication tools Ability to learn, implement, and adapt to new virtual platforms for recruitment, college fairs, outreach, and yield purposes Ability to plan and execute multiple work priorities, organize and plan work and projects Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Experience working in a higher education enrollment services environment, preferably in admissions, records, and/or evaluations Experience analyzing and interpreting college/high school transcripts, documents, process requirements and university policies regarding admissions and enrollment Experience with PeopleSoft, and customer service based technology systems Excellent written communication skills Experience in communicating admissions and/or student services policies and procedures to community college, university, or high school constituents Compensation Classification: Student Services Professional II Anticipated Hiring Range: $5,083/month - $5,336/month CSU Salary Range: $5,083/month - $7,228/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: August 29, 2025 through September 14, 2025 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with CSU Executive Order 1083 as a condition of employment. #J-18808-Ljbffr San José State University

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