Call Center Specialist - Evening Shift - $19/hr - DC DC Job at Beacon Hill, Washington DC

ZW1ZaEJKeHQwdkNQOG5ST2toRUF4K3Jy
  • Beacon Hill
  • Washington DC

Job Description

Our client, a social services association, is looking for an evening Call Center Specialist to join their team in DC. Responsibilities include handling information requests via phone, email, and website, providing superior customer service, and offering referrals to approved agencies and programs. The ideal candidate should possess 2+ years of college education, call center or customer service experience, and excellent decision-making skills. Are you interested? Apply today!

Responsibilities:

  • Handle information requests via phone, email, and website while providing superior customer service.
  • Provide referrals to approved agencies and programs.
  • Follow protocols and performance standards.
  • Maintain accurate documentation and required reporting,
  • Other administrative tasks as assigned.

Qualifications:

  • 2+ years of college education.
  • Ability to work the evening shift.
  • Call center or customer service experience required.
  • Ability to work meet deadlines and work well under pressure.
  • Excellent customer service, interpersonal, and decision-making skills.

Position Information:

  • Pays $19/hr while temporary.
  • Converts to a salary of $42K when permanent.
  • Temporary to permanent position.
  • Hours: 12:30pm-9:00pm.
  • Hybrid in Washington, DC.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please

click here or copy and paste the following link into an open window in your browser:

Completion

of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting
We look forward to working with you.
Beacon Hill. Employing the Future (TM)

Job Tags

Permanent employment, Temporary work, Flexible hours, Shift work,

Similar Jobs

Lantheus

Senior Medical Science Liaison, Eastern Corridor (PA, NJ, VA, DE, MD, DC) (Washington) Job at Lantheus

 ...training direction and approved resources provided. This is a remote position open to applicants authorized to work for any employer...  ...comprehensive health benefits package that includes medical, prescription drug, dental and vision coverage. Other offerings include life and... 

Dellbrook | JKS

Project Manager Job at Dellbrook | JKS

 ...Dellbrook|JKS is looking for an experienced Project Manager to join our dynamic team. If you're passionate about leading, coaching, and ensuring project success, we want to hear from you! About Us: At Dellbrook|JKS, Project Managers are leaders, coaches, and facilitators... 

Solidroad

Senior Software Engineer Job at Solidroad

 ...Retrieval Pipelines Architect and build scalable solutions handling thousands of customer conversations daily across integrations like Zendesk, Intercom, and Salesforce. Youll leverage cutting-edge generation pipelines to deliver rapid insights, accurate analysis, and... 

Sodexo

Cook II Job at Sodexo

 ...during the interview process. Employment Type: Full-time Pay Range: $27.40 per hour - $28.40 per hour Working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. You belong... 

PetSitter.com

Pet Sitter Wanted - Experienced Pet Sitter Needed In Los Angeles, Ca Live In My Home For Free For A Month! Job at PetSitter.com

Are you a pet lover with a passion for providing top-notch care to dogs? I'm looking for a reliable and responsible pet sitter to provide overnight care for my beloved dogs in Echo Park, Los Angeles, California. As a pet owner, I understand the importance of finding someone...