Call Center Specialist - Evening Shift - $19/hr - DC DC Job at Beacon Hill, Washington DC

ZW1ZaEJKeHQwdkNQOG5ST2toRUF4K3Jy
  • Beacon Hill
  • Washington DC

Job Description

Our client, a social services association, is looking for an evening Call Center Specialist to join their team in DC. Responsibilities include handling information requests via phone, email, and website, providing superior customer service, and offering referrals to approved agencies and programs. The ideal candidate should possess 2+ years of college education, call center or customer service experience, and excellent decision-making skills. Are you interested? Apply today!

Responsibilities:

  • Handle information requests via phone, email, and website while providing superior customer service.
  • Provide referrals to approved agencies and programs.
  • Follow protocols and performance standards.
  • Maintain accurate documentation and required reporting,
  • Other administrative tasks as assigned.

Qualifications:

  • 2+ years of college education.
  • Ability to work the evening shift.
  • Call center or customer service experience required.
  • Ability to work meet deadlines and work well under pressure.
  • Excellent customer service, interpersonal, and decision-making skills.

Position Information:

  • Pays $19/hr while temporary.
  • Converts to a salary of $42K when permanent.
  • Temporary to permanent position.
  • Hours: 12:30pm-9:00pm.
  • Hybrid in Washington, DC.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please

click here or copy and paste the following link into an open window in your browser:

Completion

of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting
We look forward to working with you.
Beacon Hill. Employing the Future (TM)

Job Tags

Permanent employment, Temporary work, Flexible hours, Shift work,

Similar Jobs

Wayne Community Schools

7th-12th Grade Physical Education Teacher Job at Wayne Community Schools

7th -12th Grade Physical Education Teacher Due to a retirement, Wayne Community Schools, a progressive pk-12th school district in Northeast Nebraska, is currently seeking a qualified applicant for the position of 7th-12th Grade Physical Education Teacher for the 2... 

Delta-T Group Inc.

School Nurses: Registered Nurse Job at Delta-T Group Inc.

 ...qualified professionals for rewarding short and long-term independent contract opportunities. Our Client is seeking School Clinic Nurses for the 2024/25 School Year in Atlanta, GA. SUMMARY OF CLIENT'S DESCRIPTION OF THIS OPPORTUNITY * Monday-Friday school... 

NOLA Protection Services

Security Officer (Unarmed) Meadowbrook (Covington, LA) Job at NOLA Protection Services

 ...Security Officer (Unarmed) Meadowbrook (Covington, LA) Position Overview The...  ...professional and courteous presence at all times. Qualifications / Requirements Must...  ...preferred. License Type: Unarmed This is a part time position #J-18808-Ljbffr

Jobconversion, LLC

Administrative Assistant / Data Entry Clerk (Remote Work From Home - Online) Job at Jobconversion, LLC

 ...great at data entry and typing. We offer a flexible work from home remote position that allows you to stay home with the family! The...  ...assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more. Requirements Stable Internet connection... 

SYSTEMTEC

Sr. System Testing Analyst Job at SYSTEMTEC

 ...Job Description SYSTEMTEC is seeking a Sr. System Testing Analyst for a HYBRID opportunity in the Columbia, SC area. This candidate will be responsible for planning, executing, and supporting comprehensive testing activities across complex enterprise systems....