Job Description

Job Description

Job Description

1.0 FTE - Day Shifts

At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.

• Medical Insurance
• Dental Insurance
• Paid Time Off
• Vision Insurance
• Basic Life Insurance
• Tuition Reimbursement
• Employer Paid Short-Term Disability and Long-Term Disability
• Adoption Assistance Plan

Qualifications:

• At least one year of restaurant or retail experience
• Demonstrated ability to adhere to and monitor all requirements related to food and beverage safety

Job Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Maintains a clean, appropriately-stocked coffee shop and organized workspace so that team members can locate resources and products as needed.
  • Prepares or serves hot/cold/blended beverages, such as coffee, espresso drinks, or tea.
  • Serves prepared foods, such as muffins, pastries, or bagels.
  • Cleans and sanitizes work areas, utensils, or equipment.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Takes customer order and processes payments.
• Acts with integrity, honesty, and knowledge that promote the core values and mission of OMC.
• Maintains a friendly, calm demeanor during periods of high volume or unusual events to keep coffee shop operating to standards and to set a positive example for the shift team.
• Anticipates customer and coffee shop needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the coffee shop will efficiently operate to OMC standards.
• Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Contributes to positive team environment by recognizing alarms or changes in team member morale and performance and communicating them to coffee shop manager.
• Delivers exceptional customer service to all customers by acting with a Customer Comes First attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Follows OMC operational policies and procedures, practicing safe work habits ensuring the safety of all coffee shop team members during each shift.
• Serves as an ambassador for OMC.

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