Customer Service Call Agent Job at Adecco USA, Jackson, MI

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  • Adecco USA
  • Jackson, MI

Job Description

Work from home as an Energy Customer Care Agent. Our dedicated energy team delivers an exceptional customer experience through prompt and accurate processing of energy efficiency applications, and providing overall customer service in a specialized and technical environment. Our work includes detailed reviews of energy incentive applications for eligibility, finalization of energy applications and resultant payments, inbound and outbound support for applicants and program participants via phone and online chat, and other types of back office processing support for our utility clients and their customers. The daily work for this position requires a strong ability to focus on incoming and repetitive data, while maintaining careful attention to detail.

  • Must be located in Michigan!

  • Pay $

  • Training is 2 weeks from 8:30 am – 5:30 pm

  • Fully remote but associate must sit in Michigan.

    • Need to be close enough to a Branch to complete drug screen. (6 panel)

  • Equipment is provided employer.

  • Must have high speed internet.

Pay Details: $15.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to />
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Job Tags

Hourly pay, Holiday work, Temporary work, For contractors, Local area, Remote job, Work from home,

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