Job Description
Needing an ECommerce Data Entry Admin
1 opening
Pay Rate: $15-$19/hr
Schedule: Mon-Fri 8:00 AM- 5:00 PM
Job Responsibilities:
Receive, Validate and Prepare Incoming eCommerce Sales Orders
Review and process incoming EDI Sales Orders
Manually enter Miscellaneous Sales Orders
Prepare Pick Tickets for Warehouse daily
Work with Shipping Department on delivery issues
Process Carrier assignments for some online retailers
Tracking Lost shipments and answer customer tracking inquiries
Provide customer with Order status information including tracking, shipment delays & backorder status
Receive and Respond to Customer Emails, Calls or Online Inquiries
Coordinate with fellow eCommerce team members to resolve product related issues or pricing inquiries
Work with Accounting on Billing issues
Entry of Replacement Warranty Requests & Return Orders
Sorting and Filing & Other duties as assigned
Basic Requirements:
MUST be Dependable!
High school Diploma Required
Some College Preferred
Previous Customer Service Experience within an Office setting Required
Microsoft Office Experience (specifically Outlook and Excel)
Experience with mainstream ERP preferred, AS400 Experience a plus but not required
Excellent multi-tasking skills
Strong Attention to Detail/Accuracy
Excellent Organizational, Communication & Writing Skills
Friendly & Professional Demeanor, Great Work Ethic
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