Service Desk Analyst Location : Dallas, TX (5 Days onsite) Duration : 6+ Months contract Rate : $20/hr on W2 without benefits Job Description: Own end to end responsibility to progress each ticket logged onto Customer's ServiceNow for any resolver group, irrespective of geography, application or support area. Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver groups, Customer team or vendors to ensure visibility of any potential failures to resolve issues to the satisfaction of the End User. Each associated Service Desk operative will be familiar with Customer business imperatives, technologies and support processes. They will be responsible for progressing to completion. Troubleshoot, diagnose and analyze the issues and implement corrective solutions related to Laptops/ desktops/ mobiles and peripherals. Utilize LogMeIn remote desktop tool to facilitate troubleshooting efforts with Customer users Document the activities, situational facts, communication, troubleshooting and update the knowledge base during troubleshooting activities. IMACD activities, training and job-aids for new users Vendor coordination with third-party firm to manage the Asset Management lifecycle. Desktop / laptop / phones / tablet OS to support - MAC, PC, IOS, Android Provide basic level knowledge to users on hardware & software usage including onboarding orientations. Inficare
...promoting collaboration, teamwork, and a culture that celebrates the diversity and inclusion of all. OVERVIEW OF ROLE Assistant Book and Paper Conservator The Assistant Book and Paper Conservator is responsible for the preservation and conservation of the...
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even ...
...a reliable, detail-oriented part-time Night Auditor to join our team at an IHG-branded hotel . The ideal candidate has prior hotel front desk and night audit experience, is comfortable... ... Flexible availability for overnight shifts, weekends, and holidays Basic...
...Your Future is Now!Position Summary: The Night Auditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all... ..., operates, and owns the worlds leading hotel brands as well as boutique hotels. Raines has...
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , weve ...