Help Desk Analyst Job at TEKsystems, Beachwood, OH

ZVdjZ0JabHIwL09COG5WUG1Sc0J4K2pzWEE9PQ==
  • TEKsystems
  • Beachwood, OH

Job Description

Job Description

Job Description

First full week onsite in BEACHWOOD OHIO for training

 

After that FULLY REMOTE

Must be fully vaccinated

April 17 start date

1 month long project. Get your foot in the door to TEKsystems and we will keep you employed

Description

This group of contractors will service inbound phone calls from patients and or caregivers regarding their technology support needs.
They will be taking anywhere from 30-50 calls a day.
They must had the ability to connect to a network cable from their wifi to their supplied computer. Must have at least an ISP speed of 30\*\*\*\*

M-F 7:30-4:30P

Must have reliable internet & reliable transportation for 1st week of project

 

Job Title

Service Desk Agent

 

Top Skills Details

1. High customer service experience - will be taking calls from patients
2. Some technical experience
3. Call center experience

 

 

Additional Information

• Average of 30-50 calls per day
• Average time of 1:45 between calls
• High level customer service skills
• Entry level technical service skills

 

Drug and background check required

 

External Communities Job Description

1. High customer service experience - will be taking calls from patients
2. Some technical experience
3. Call center experience

 

 

Job Tags

For contractors, Remote job,

Similar Jobs

Georgetown Learning Centers

Online Writing Tutor Job at Georgetown Learning Centers

 ...Job Description Job Description Online Writing Tutors Needed! (Remote/Online) ThinkingStorm is a leading national online tutoring company seeking writing tutors to review students online submissions. Our ideal tutor has a BA/BS degree or higher in a writing... 

AMR

Advanced EMT Job at AMR

 ...QUALIFICATIONS Education: High School Diploma State Certified Advanced EMT Skills: Language Skills: The employee must be able to...  ...extreme heat. The employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles,... 

Harlows School Bus Service

School Bus Driver Job at Harlows School Bus Service

 ...the afternoon. 20 hours a week. $3,000.00 Sign on Bonus for Drivers with CDL, P and S Endorsements $2,000.00 Sign on Bonus for Drivers...  ...NO EXPERIENCE REQUIRED - WE OFFER PAID TRAINING! Harlow's School Bus Service is currently hiring dedicated, safe and professional... 

Amerant Bank

Amerant Bank | BSA/AML Business Line Liaison III FL Job at Amerant Bank

The BSA Business Line Liaison III serves as a bridge between the retail banking business...  ...with all units of the bank (for example, internal and external audit, FIU, alerts, private...  ...absence, vacation, etc.Serve as mentor for entry level LiaisonsMinimum Education and/or... 

BODY20 North Broomfield

Studio Manager Job at BODY20 North Broomfield

Job Description Job Description Benefits: Bonus based on performance Paid time off Wellness resources Position: Studio Manager BODY20 is currently seeking a top-tier leader for the position of Studio Manager (SM) for one of our fast-growing studios...