Job Description

The Hospice Director of Clinical Services position will support

local clinical leaders at agencies. In association with those local clinical

leaders, the Director of Clinical Services will be responsible for designing,

monitoring, implementing, and evaluating process and programs to meet

regulatory and accreditation requirements and to achieve the highest standard

of care.

Duties and Responsibilities

· Responsible for providing a high level of leadership and

guidance in the establishment of programs, policies and practices that ensure

that all Home Health and Hospice agencies provide exceptional clinical care in

compliance with State and Federal Regulatory requirements

· Educates and assists local clinical leaders to be survey ready

at all times

· Works closely with compliance resources to ensure appropriate

and effective survey preparedness

· Assists local leadership in developing and implementing

processes to monitor and measure all activities related to clinical, education,

and performance improvement

· Provides support regarding the direction and coordination of

educational programs, orientation, new hire competency systems, annual skills

competency and on-going in-service educational program development

· Monitors the organization’s Outcome Based Quality Initiative

(OBQI) outcomes

· Provides feedback and best practice education to staff to

improve outcomes

· Coordinates activities related to clinical record review for

home health and hospice data collection

· Compiles, trends and reports quality data in the following

areas: patient care, safety, risk management, infection control, outcomes, and

customer satisfaction

· Data is analyzed and compared internally and externally with

other sources when available

· Educates and trains nursing supervisors to ensure

documentation is complete and consistent with legal requirements

· Additionally, a Director of Clinical Services may be asked to

step into patient homes for observations, evaluations, and mock surveys

· Helps develop initiatives and monitor agency process and

progress in areas including, patient safety, risk management, infection control

programs. The Director of Clinical Services will be expected to travel when

needed.

· The above statements are only meant to be a representative

summary of the major duties and responsibilities performed by incumbents of

this job. The incumbents may be requested to perform job-related tasks other

than those stated in this description.

Qualifications

· Current Registered Nurse

· Minimum of five years’ Home Health and/or Hospice experience

preferred

· Minimum of one year in a Clinical Management role

· Proven track record of clinical management, education and

management of healthcare staff

· Outstanding leadership and managerial skills

· Knowledge of clinical policies and procedures and ability to

implement

· Good organization, communication, human relations skills and

reliable transportation

· Must possess the ability to lead and manage clinicians and

office staff for successful patient outcomes and agency performance

When you join Resolutions Hospice, you become part of a specialized team professionals who provide comfort and support to patients and their families when a life-limiting illness no longer responds to cure-oriented treatments. We are a family owned and operated Hospice providing hospice services to patients and their families in multiple cities throughout Texas. We embrace excellence in all that we do and strive to continuously exceed the expectations of the patients and families we serve.
People are called to Resolutions Hospice for many reasons, and those same feelings cause many of them to believe more deeply in their ability to deliver comprehensive care and grow their skills as dedicated professionals.
​If you are looking to provide care in hospice services, the same passion for excellent care drives everything we do for these special patients. It’s not ordinary here. It’s extraordinary. Because our patients facing end of life deserve to live life to the fullest, and that’s the way we approach our care.

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