Job Description

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Ensure all guests feel they are having an exceptional experience at the property
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Qualifications

• Outstanding communication skills and excellent customer service skills are required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Overnight shift; requires flexible hours
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• High school diploma or equivalent required; some college preferred

Job Tags

Flexible hours,

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