SRGI is seeking an HVAC Trainer based at our headquarters in Raynham, MA.
We strive to grow an organization of highly trusted and qualified leaders to serve our industry and beyond. If you're interested in working for a successful manufacturer's rep agency with a great culture, clear vision, competitive salary, benefits package, product training and vacation time, please feel free to reach out!
Key Duties and Responsibilities
· Provide post-sales HVAC/hydronic technical support to customers, dealers, SRGI personnel, and contractors via phone and email.
· Conduct technical training sessions for dealers and distributors.
· Perform duties independently , demonstrating strong time management and organizational skills.
· Stay current with emerging HVAC/hydronic technologies , equipment, and accessories by attending manufacturer-provided training.
· Occasionally conduct on-site job visits as needed to support troubleshooting and ensure proper system operation.
· Utilize CRM software to log all tech support calls and job site visits
· Maintenance of SRGI training facility equipment
· Manage class attendance records in accordance with SRGI and manufacturer requirements
· Creation, editing, and delivery of technical presentations.
· Respond to customer inquiries promptly and professionally to maintain high levels of satisfaction.
· Identify opportunities to drive supplemental sales through technical support interactions.
· Proactively create supporting documents for common technical support items, best practices, and any other procedures.
· Perform other related duties as assigned by management.
Required Qualifications
· Minimum 5+ years of experience in the HVAC, heating or mechanical industry.
· Ability to work out of SRGI’s Raynham, MA offices.
· Extensive experience with either residential/commercial HVAC or hydronic heating systems is required.
· Comprehensive understanding of HVAC and or hydronic heating systems , including installation, diagnostics, service, and best practices.
· Strong communication skills with the ability to explain technical concepts to a variety of audiences.
· Capable in using CRM systems, email, and Microsoft Office Suite.
· Ability to travel locally or regionally for job site visits and training sessions.
Preferred Qualifications
· Experience delivering technical training or presentations
· HVAC certifications (e.g., NATE, EPA 608)
· Experience with HVAC Heat Pump and Mini Split systems
· Plumbing or gas license (journeyman or master)
Position / TitleMiddle School Principal Secretary CBargaining UnitDUSADepartment/LocationSecondary Schools Instruction and EquityCalendar Days260Reports ToBuilding PrincipalJD Revision Date07/11/2023SupervisesN/AFunction / Position SummaryProvide...
...Job Description We are seeking an energetic and hospitality-minded individual for the Assistant General Manager opening at a spectacular hotel in downtown Minneapolis . This position will join a driven and growing company with an exceptional organizational...
...full-time basis. Position Information Job Title Job Title Pediatric Surgeon Position Number Position Number 001065 Vacancy... ...Homepage Advertising Department Advertising Department SURGERY-PEDIATRIC Division Division ECU Health/BSOM...
...you someone who takes pride in maintaining beautiful, functional spaces and enjoys hands-on work outdoors? Were seeking a Maintenance and Landscaping Technician to join our team at the Tarpley Campus. This role is essential in ensuring our grounds and facilities remain...
...and resolution of property loss claims. This includes assessing... ...additional hours will need to be worked, depending on the circumstances... ...conducting risk analysis for home safety standards in a report form... ...reinsurance), as well as loss adjustment expenses. Qualifications:...