Job Description

Employment Type:

Full time

Shift:

Description:

Purpose: An International Services Director in a hospital is responsible for overseeing and managing healthcare services for international patients, which includes developing and implementing patient care strategies, ensuring quality and regulatory compliance, and leading clinical and administrative teams.

What you will do:

• Strategic planning: Develop and implement strategies to grow international patient services, improve patient care, and increase operational efficiency.

• Quality and compliance: Ensure all services meet both domestic and international legal, regulatory, and quality standards. This includes participating in accreditation and professional practice evaluations.

• Operational management: Oversee daily operations, coordinate patient care logistics, and manage international patient flow. This can include managing a budget and ensuring the efficient use of resources.

• Team leadership: Lead, manage, and develop clinical and administrative staff, fostering a supportive and safe environment for patients and employees.

• Patient care coordination: Work with physicians and other healthcare professionals to ensure high-quality, evidence-based care for international patients. This may include serving as a chief medical advisor on patient care issues.

• International network development: Establish and develop networks with key international organizations and institutions, identifying opportunities for collaboration and funding.

Required skills and qualifications

• Leadership and management: Strong ability to lead teams and manage complex programs.

• Strategic and critical thinking: Ability to develop strategies, solve complex problems, and adapt to changing healthcare landscapes.

• Communication: Excellent interpersonal, written, and verbal communication skills to effectively communicate with diverse stakeholders.

• Cultural competency: Sensitivity and understanding of different cultural needs and backgrounds.

• Clinical knowledge: A strong clinical background, often with experience in a senior medical or administrative role.

• Language skills: Proficiency in other languages, such as Spanish, may be preferred.

• Regulatory knowledge: In-depth knowledge of healthcare regulations and standards, both domestic and international.

Minimum Qualifications:

*** Healthcare management executive with one or more of the following:**

MD

MHA

MBA

*** Extensive experience required in the management and direction of personnel, development**

and formulation of departments, goals and objectives

*** Comprehensive knowledge of all aspects of hospital departmental operations and techniques as well as demonstrated proficiency in communication skills**

*** Budgetary knowledge is necessary**

*** Computer knowledge and scheduling skills are preferred**

Position Highlights and Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions.

Ministry/Facility Information:

• Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the sisters of Mercy and a member of Trinity Health.

• We are committed to providing compassionate and holistic person-centered care.

• We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.

• Comprehensive benefits that start on your first day of work

• Retirement savings program with employer matching

Legal Info

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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