Job Description
We are seeking an Office Assistant to join our team in Beverly Hills, California. This role involves a variety of clerical duties in a park and recreation setting, requiring excellent customer service skills and the ability to handle public contact. This is a long-term contract employment opportunity.
Responsibilities:
• Respond to front desk phone calls and provide information or redirect calls as necessary
• Assist in scheduling facility rentals and outdoor picnic rentals using the CivicRec software system
• Maintain accurate records of customer interactions and transactions
• Provide excellent customer service to all visitors and callers
• Perform clerical duties including filing, photocopying, and data entry
• Utilize a variety of computer programs, including CRM and Accounting Software Systems, to manage customer information
• Handle billing functions and process customer credit applications
• Ensure all customer inquiries are addressed and resolved in a timely manner
• Use communication skills to provide clear and concise information to customers
• Carry out other related duties as assigned.
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