Job Description

Location: Race City Marine – [1192 River Highway Mooresville NC]

Job Type: Full-Time

Race City Marine is a premier high-end boat dealership dedicated to delivering world-class customer experiences and top-tier service. Our team is passionate about the boating lifestyle, and we take pride in our commitment to professionalism, excellence, and customer care. We are seeking a Receptionist & Sales Coordinator who is energetic, outgoing, and thrives in a fast-paced, customer-focused environment.

The Receptionist & Sales Coordinator is the face of Race City Marine, setting the tone for every customer interaction. This individual will manage front desk operations, assist the sales team, and ensure every guest feels welcomed and valued. The ideal candidate is high-energy, extroverted, and thrives on engaging with people while maintaining organization and professionalism.

• Be the welcoming face of Race City Marine , greeting and assisting customers with enthusiasm and professionalism.
• Manage incoming calls and emails , providing friendly and efficient assistance while directing inquiries appropriately.
• Support the sales team by scheduling appointments, organizing paperwork, and maintaining accurate customer records.
• Engage in customer follow-ups , ensuring outstanding service and ongoing relationships.
• Coordinate boat deliveries and showroom presentations , creating a seamless and exciting experience for buyers.
• Maintain the front desk and showroom appearance , ensuring a polished and inviting atmosphere.
• Process customer information and assist with administrative tasks , including data entry, filing, and light bookkeeping.
• Assist with dealership promotions, events, and marketing initiatives , bringing energy and enthusiasm to every interaction.

• Outgoing, high-energy, and extroverted personality —loves interacting with people and making connections.
• Previous experience in a front desk, receptionist, or sales support role (marine, automotive, or luxury retail experience preferred).
• Exceptional customer service skills , with a polished and professional demeanor.
• Strong organizational abilities with attention to detail and the ability to multitask.
• Proficiency in Microsoft Office and CRM software (experience with dealership management systems a plus).
• Excellent communication skills , both written and verbal.
• Ability to work in a fast-paced environment , providing support to multiple departments as needed.
• A passion for the boating industry and a willingness to learn.

• Be part of a high-end, customer-focused dealership that values professionalism and teamwork.
• Work in a dynamic and engaging environment with opportunities for growth.
• Competitive pay and potential benefits, including paid time off and professional development.
• Join a passionate team dedicated to providing an elite boating experience.

If you're an energetic, outgoing, and people-driven professional who loves creating memorable customer experiences, we’d love to hear from you! Apply today to join Race City Marine and help us deliver an elite boating lifestyle.

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