Job Description

Job Description

Job Description

Position Summary:
The Senior Certified Medical Assistant / Lab Lead will provide advanced clinical support to physicians and nurse practitioners in our busy medical oncology/hematology department while serving as the primary lead for laboratory operations. This full-time role runs Monday through Friday, 10:00 AM – 6:30 PM. The ideal candidate is a Certified Medical Assistant with strong phlebotomy skills, leadership ability, and prior experience in a specialty practice. Bilingual candidates are strongly encouraged to apply.

Key Responsibilities

• Serve as lead MA and point of contact for laboratory operations, ensuring proper specimen handling, labeling, and timely processing.
• Oversee lab workflow, including coordinating specimen collection, quality assurance, and equipment maintenance.
• Train and mentor new and junior Medical Assistants on blood collection techniques, safety protocols, and department procedures.
• Ensure compliance with CLIA, OSHA, and HIPAA standards in all lab-related activities.
• Maintain inventory of laboratory supplies, placing orders as needed to ensure uninterrupted operations.
• Escort patients to and from exam rooms, infusion suites, and physician offices.
• Record patient data including vital signs, height, weight, allergies, and medication updates.
• Prepare examination and treatment rooms, sterilize instruments, and maintain infection control protocols.
• Assist physicians and nurse practitioners with exams and minor procedures.
• Perform venipuncture and capillary blood collection with proficiency and confidence.
• Administer subcutaneous and intramuscular injections as directed.
• Manage patient calls, prescription requests, and scheduling updates in coordination with front office staff.
• Perform administrative duties including chart preparation, electronic documentation, filing, and faxing.

Qualifications

• High school diploma or equivalent required.
• Graduate of an accredited Medical Assistant program.
• Certified Medical Assistant (CMA) credential required.
• Current BCLS certification (or ability to obtain within 3 months of hire).
• Minimum of 3–5 years of professional experience as a Medical Assistant (oncology/hematology or specialty practice preferred).
• Demonstrated expertise in phlebotomy, specimen collection, and lab safety practices.
• Prior leadership or supervisory experience preferred.
• Strong interpersonal skills with the ability to train, mentor, and work collaboratively in a team-based environment.
• Bilingual (Hindi/Urdu/Punjabi) strongly preferred.
• Proven ability to manage time effectively and prioritize in a fast-paced clinical environment.

Physical Demands

• Full range of body motion, including assisting with patient handling and lifting.
• Manual and finger dexterity, and excellent eye-hand coordination.
• Ability to stand and walk for extended periods during the day.
• Occasionally lift and carry items up to 40 lbs.
• Corrected vision and hearing sufficient to meet essential job requirements.

This role offers the opportunity to advance into a leadership capacity while maintaining close involvement in patient care, playing a vital role in both the clinical and laboratory functions of the practice.

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