Wavespace Innovation & Experience Designer/Facilitator – Core Business Services – Wavespace (Manager) (Multiple Positions) (1519416), Ernst & Young U.S. LLP, Hoboken, NJ.
Design and facilitate large-scale workshops and environments for clients' business transformation projects by applying theory and principles regarding the relationship between humans and respective technology. Enable organizations to identify and address their most critical issues, ranging from strategic direction and alignment, digital disruption, and organizations' responses to the pace of change whether technological, political, or societal in nature. Work with global clients to understand and address their largest and most complex performance opportunities. Design and deliver ergonomic solutions to ultimately optimize and drive sustainable business results.
Manage and motivate teams of professionals with diverse skills and backgrounds. Consistently deliver quality client experiences. Demonstrate in-depth collaborative facilitation and design thinking capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities.
Full-time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.
MINIMUM REQUIREMENTS:
Bachelor’s degree in Business, Economics, Design, Human Resources Management, Psychology, Cognitive Science, Communications, Organizational Studies, or a related field and 5 years of progressive, post-baccalaureate work experience.
Alternatively, will accept a Master’s degree in Business, Economics, Design, Human Resources Management, Psychology, Cognitive Science, Communications, Organizational Studies, or a related field and 4 years of work experience.
Must have 4 years of experience in providing advisory and/or consulting services in at least 2 of the below:
- Organizational Change Management
- Organizational Design
- Design thinking
- Operating & delivery modeling and implementation
- Customer Experience mapping/journey mapping
- Digital design
- Digital transformation
- Large-scale transformation
Must have 2 years of experience in developing design thinking-based experiences to support transformative client engagements in any combination of two or more of the following objectives:
- Understanding clients' biggest questions and broadening their exposure to aligned market trends, case studies, examples, and leading practices.
- Presenting options to clients that will drive significant change in relation to their biggest questions.
- Creating tactical and practical steps for resolution.
- Supporting the alignment of groups through collaborative facilitation and design thinking experiences.
Must have 2 years of experience translating complex issues into coherent problem statements and designing processes to enable organizations to resolve complex issues.
Must have 2 years of experience in managing the design of and facilitating the delivery of innovation workshops/sessions.
Must have 2 years of experience in planning and managing at least two complex and critical projects across multiple locations.
Must have 2 years of experience in supervising advisory/consulting professionals.
Requires domestic travel up to 90% of the time to serve client needs.
Employer will accept any suitable combination of education, training, or experience.
Please apply online at ey.com/en_us/careers and click on "Careers - Job Search”, then “Search Jobs" (Job Number - 1519416).
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