Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...highly organized, detail-oriented, and proactive, Corporate TravelCoordinator to join our in-house Travel team. In this key role, you will be responsible for... ...experience. Key Responsibilities: Coordinate comprehensive business travel arrangements including...
...Job Description Domino's Pizza is seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our 12416 Dixie Highway location in Louisville, United States. As an Assistant Manager, you'll play a crucial role in ensuring smooth daily...
...anesthesia for general, orthopedic, cardiac, and pediatric surgeries while collaborating with a multidisciplinary medical team. This full-time position offers flexible shifts, no call requirements, and comprehensive benefits in a modern hospital setting in Muskegon, Michigan...
...currently looking for a talented and self-motivated Senior Civil Designer to join our engineering team at the Omaha Design Center. The... .... Develop detailed Civil 3D models incorporating surfaces, pipe networks, and corridors to support accurate design visualization...
...and a passion for performance Technical experience across a range of technologies such as graphics, netcode, authoring tools, animation, physics, script interpreters, and compilers, with expert knowledge of at least one Experience developing game engine cores, middleware...