Customer Retention Call Center Representative - High Earning Potential Job at EchoStar, Fort Bliss, TX

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  • EchoStar
  • Fort Bliss, TX

Job Description

Summary

Guaranteed Base Pay: $15.75/hour + Uncapped Commission
Estimated First Year Earnings: $68,000. No prior sales experience necessary. Full training provided!

This position is on-site at 1285 Joe Battle Dr, El Paso, TX 79936.

Join EchoStar as we transform the future of connectivity. We proudly offer satellite television service, live streaming, smart home services, mobile products, and more. Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

Our award-winning Inside Sales & Retention team excels in enhancing customer experiences by effectively showcasing the value of our products and services through a consultative selling approach. This role is focused on 100% inbound calls from both new and existing customers.

Job Duties and Responsibilities

  • Promote and sell our products/services to new and existing customers
  • Evaluate customer needs and offer tailored solutions
  • Resilience in handling challenging calls while remaining focused on long-term goals
  • Effectively manage time during customer interactions and data entry tasks
  • Deliver outstanding customer service to nurture and maintain relationships

What We Offer:

  • Career Advancement: Potential for promotion up to two levels in your first year
  • Uncapped Commission: High achievers can earn over six figures
  • Incentives and Recognition: Earn valuable prizes and trip opportunities
  • Comprehensive Benefits: Paid training, time off, medical, dental, vision, life insurance packages, HSA, 401(K) with company match, employee stock purchasing program, and tuition reimbursement
  • Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)

Skills, Experience, and Requirements

  • High school diploma or GED
  • Availability for full-time on-site work
  • Willingness to work flexible shifts, including evenings, weekends, and holidays
  • Smartphone/device with an active network connection
  • Successful completion of a pre-employment screen
  • Essential skills: Competitive mindset, persuasive communication, customer service excellence, reliability, and integrity

Benefits: Discover our extensive range of benefits on our careers website.

Employment is conditional upon successfully passing a pre-employment screening, including a drug test and acceptable driving record. Compensation may reflect a combination of hourly pay and location pay differential.

This posting will remain active for a minimum of 3 days and will extend by 3 days until filled.

We are committed to building a diverse workforce and are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate sincere religious beliefs if it does not create undue hardship on the Company and is within legal bounds. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

EchoStar will provide reasonable accommodation to qualified job applicants and employees with known physical or mental disabilities, unless it causes undue hardship on the Company, poses a direct threat to others, or is otherwise not legally required.

Salary Ranges:
Compensation: $15.75/Hour - $34.87/Hour

Job Tags

Hourly pay, Full time, Flexible hours, Afternoon shift,

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