Job Description

POSITION SUMMARY

The Executive Director (ED) is the chief executive officer and is responsible for the overall performance of business operations of the Ronald McDonald House and Ronald McDonald Family Room. The ED manages and directs the organization toward its primary objectives by performing either personally or through other directors or managers. The ED reports to the President of the Board. The ED serves as ex-officio member on the RMHC Columbia, SC Board of Directors and committees.

RESPONSIBILITIES

Designs, implements, monitors, and reviews RMHC Columbia, SC’s programs, policies and systems to enhance the operations and achieve the goals established by the Board of RMHC Columbia, SC.

• Makes decisions and produces results while possessing a thorough understanding of RMHC Columbia, SC’s programs and services and its impact on guests and the community.
• Directs the planning, development and implementation of programs serving RMHC Columbia, SC’s guests to achieve the organization’s objectives in both a quantitative and qualitative manner.
• Interprets and discusses RMHC Columbia, SC’s activities and events with staff, guests, the Board, and the community.
• Responds to the Board and community with accurate assessments and recommendations.
• Adapts easily and quickly to modify strategies given new facts or additional possibilities to consider.
• Continuously seeks to improve strategies and program implementation and advises the Board of new opportunities for programs and services.
• Negotiates contracts, establishes processes, terminates vendors, and takes action when required.
• Recommends and oversees implementation of strategic/operating plan and budget as approved by the Board.
• Leads the staff selection, monitoring and review process.

Assumes responsibilities for financial performance, measurement, and compliance.

• Manages the budgetary process.
• Oversees and manages annual audit and tax return procedures.
• Ensures the safe-keeping/storage of all RMHC Columbia, SC financial reports, including all tax returns.
• Retains professional, outside, and independent tax compliance and accounting personnel as needed.
• Manages all relationships related to risk management for employees and stakeholders, including insurance, D & O, Simple IRA etc.
• Personally reviews all financial statements related to financial performance, including but not limited to deposits, Income Statement, Cash Flow, and Balance Sheet.
• Manages canister program, works with third party vendors and RMHC Global on reporting system.
• Manages all financial reporting relationships, internal and external, to ensure that RMHC Columbia, SC is in compliance with all regulating agencies (Secretary of State and RMHC Global), at all times.

Assumes a leadership role in all fund-raising and development activities.

• Serves as the leader of the RMHC Columbia, SC working for a Board of Directors currently consisting of 15 individuals and managing the organization’s staff of seven (7).
• Working with the Board, leads the organization through the strategic planning process, including implementing the strategic vision/plan for the organization.
• Takes initiative to expand donor base.
• Attends and participates in all major fund raising activities.
• Coordinates donor, Board and staff development recognition events. Prepares annual strategic development plan for Board approval.
• Devotes appropriate time to build long-term relationships with donors.
• Prepares grant related information for funding, prepares outcome reports for donors.

Prepares and distributes Board and Board reports.

• Takes initiative to design and prepare new reports.
• Interprets and discusses reports with staff, Board, and community. Responds to inquiries and project requests.

Establishes and maintains community relationships.

• Communicates clearly and effectively in presentations to the Board and community.
• Makes decisions and clearly communicates based on a thorough understanding of RMHC Columbia, SC’s programs and services.
• Participates in public speaking opportunities throughout the community. Serves in a public relations capacity for RMHC Columbia, SC.
• Provides responses easily and diplomatically to questions during presentations.
• Works with Operations Director to develop and maintain communication with referral sources to establish cooperative referral and support systems for guests.

Thinks collaboratively and integrates work with others.

• Takes initiative to expand the skills and knowledge of RMHC Columbia, SC employees and stakeholders.
• Uses the available resources within RMHC Columbia, SC, and when necessary, consults with individuals outside RMHC Columbia, SC.
• Cultivates and stewards new and existing relationships with key stakeholders, including major donors, McDonald’s owner/operators, hospital administrators, and RMHC Global.
• Takes initiative to further RMHC Columbia, SC’s relationship with local/national RMHC stakeholders. Demonstrates ability to obtain the support and cooperation of others through personal interaction. Willingly shares credit for success.
• Demonstrates the willingness and ability to assist and/or train others to achieve RMHC Columbia, SC objectives.

Models good leadership and management skills and motivates others to willingly strive to achieve goals.

• Develops and implements a clear operations and management vision and goals. Involves others in the planning aspects to achieve the vision and goals.
• Takes advantage of opportunities to increase knowledge and develop skills of self and others.
• Ensures that all associates of RMHC Columbia, SC receive timely and appropriate performance feedback.
• Considers possibilities and thinks creatively.

QUALIFICATIONS

• Bachelor's Degree; 5+ years of experience in a non-profit position with a proven track record of success.
• Proven experience leading effectively - developing leaders and building teams.
• Experience managing volunteers and interacting with non-profit partners and board members.
• Demonstrated fundraising experience, especially with major donor solicitation, capital campaign, acquisition and stewardship.
• Ability to engage and cultivate long-standing relationships with community partners. Strong written and verbal communications skills with presentation skills.
• Experience in grant writing.
• Proficient use of Microsoft Office, particularly Word and Excel.
• Experience with customer or donor relationship management databases (Arreva/Exceed) a plus. Demonstrated level of competency with nonprofit financial matters/budgets
• Must be able to build the capacity of the organization by increasing public support from such sources as individual major gifts, endowed gifts, corporate partnerships and sponsorships.
• Must have exceptional interpersonal skills, and eloquent written and verbal communication abilities to create networks and develop strong relationships within the community including: Hospital CEO’s, the McDonald’s network, donors, staff, volunteers and the Board of Trustees.
• Must have the experience and ability to lead a professional staff, think strategically, and execute planning and program development flawlessly.
• Must demonstrate knowledge of and experience with governance of a non-profit organization including the development of strategies for strengthening Board recruitment, engagement and compliance with policies.
• Must have the ability and enthusiasm to:
• Lead and motivate a dedicated staff
• Build a strong team environment
• Set an ambitious strategic course
• Have passion for the mission

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