Job Description

Job Description

Job Description

Description:

HOSPITALITY STARTS HERE

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

THE LOCATION...

Approximately 1.5 hours away from Atlanta, we are gearing up for the highly anticipated Spring 2024 opening of Athens, Georgia’s first luxury, boutique hotel, Rivet House. With a close proximity to The University of Georgia, we are seeking dedicated and experienced team members to add to our growing team and ensure the success of this unique property. The hotel will have 50 luxurious guest rooms, an upscale Italian restaurant and bar, a coffee bar and retail shop, and a 2800 square foot health and beauty spa.

Essential Functions and Responsibilities of the job include, but are not limited to:

• Clean and service guest rooms, public areas and acts as Houseperson.
• Completes all tasks as assigned for the day to the standards of Skyline Lodge and our guests.
• Cover Room Attendant, Houseperson and Public Area assignments as assigned; cleaning public bathrooms, stocking carts, cleaning glassware, stripping rooms, and overall cleanliness of Lodge.
• Visually inspect room for cleanliness and appearance and signify completion for room.
• Keep housekeeping cart orderly and stocked throughout the day, maintaining a clean work environment.
• Ensure housekeeping areas, public areas and cart are restocked for the next shift.
• Respond quickly and efficiently to all guest requests; Practice chemical safety rules and follows procedures for needles and other hazardous materials.
• Report all suspicious persons, activities or hazardous conditions to the manager.
• Follow Lost and Found protocols.
• Maintain high standards of guest relations when in contact with the guest.
• Perform or assist with cleaning duties and proactively assists others when own tasks are completed.

OTHER DUTIES/RESPONSIBILITIES

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.

• Strive to maintain personal, staff and guest safety.
• Participates in activities and meetings.
• Completes all assigned tasks for the day, assists others when completed.
• Ability to cross train with the Front Office to assist with necessary tasks.
• Hours Required: Thirty to Forty hours over a five-day period; flexible; days and times may vary based on needs of Hotel. Hours based on business volume and needs, most weekends required. Coverage includes possible overnights.
• All other duties as assigned.

Requirements for Success:

• Have a positive energy, be ready to assist fellow support staff and work as a team player
• One or more years of employment in housekeeping
• Additional education, training, or certification preferred
• Positive, friendly, and enthusiastic mindset with an excellent record of hotel experience
• Must be able to work days, nights, weekends and holidays
• Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting

Benefits:

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is “at will” or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and train

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