Job Description

Job Description

Job Description

JOB DESCRIPTION

Position: Inbound Sales Agent

Location: 19500 South Dixie Highway Cutler Bay, FL 33157

Terms: Full-time ; Minimum 6 months customer service experience required

Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr!

Join Team Alorica

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Job Summary

As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs.

Responsibilities

• Engage with potential customers, transforming every call into a meaningful sales opportunity.
• Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs.
• Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement.

QUALIFICATIONS

Qualifications

• A minimum of 6 months of customer service experience is required
• High school diploma or GED 
• Preferred experience in industries such as insurance, real estate, or other commission-based sales environments
• Strong computer navigational skills
• Solid business and sales knowledge
• Conversational, patient, and confident, with a positive attitude
• Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale

Work Environment

• Regular work performed in a climate-controlled, call-center environment.
• Ongoing usage of phone and computer systems

Physical Demands

• Constant sedentary work

Benefits

• Health, dental, and vision coverage/HSA
• PTO
• Optional daily pay or weekly pay
• 401K retirement plan
• Leadership programs
• Paid training and tuition reimbursement
• Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies 
• Employee assistance program
• Additional voluntary benefits

Next Steps

1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly

#AloricaJobs #MiamiDade #Hiring

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Company Description

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

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