SEMICONDUCTORS: Customer Quality Manager Job at Gervino Group, San Jose, CA

ZW1ZbEFKaHEwZmVCK1hSUG14QUV6K2ZuVXc9PQ==
  • Gervino Group
  • San Jose, CA

Job Description

Are you ready to take ownership of customer satisfaction and quality leadership in a high-impact role within the semiconductor industry? Our client, a leading innovator in semiconductor technologies for high-voltage power conversion, is seeking a seasoned Customer Quality Manager who thrives on collaboration, drives results, and knows how to lead confidently.

About Gervino Group

We’re supporting the hiring process for this opportunity by managing the search, vetting qualified candidates, and facilitating communication between both sides to ensure a smooth and respectful process. We aim to match the right person to the proper role—and help the company and the candidate make informed decisions.

What You’ll Be Doing:

  • Be the primary quality contact for customers—build trust, lead conversations, and deliver excellence.

  • Manage and mentor a team of quality engineers, fostering high standards and accountability.

  • Use 8D methodology to lead root cause investigations and drive corrective actions.

  • Partner with engineering, test, and sales teams to align internal efforts with customer expectations

  • Handle audits, change notifications, and product qualification processes

  • Travel globally as needed to strengthen customer relationships

What You Bring:

  • A BS in Electrical Engineering or related technical field

  • 10+ years in customer quality within the semiconductor space

  • Strong expertise in 8D, customer-facing quality systems, and issue resolution

  • Direct experience supporting customer quality programs and audits

  • Deep understanding of semiconductor manufacturing processes

  • Exceptional communication and technical writing skills

  • Mandarin language fluency is a huge plus, but not required

  • Comfortable with international travel

Benefits: Full Health Insurance, Dental, Vision, 401K, and more

Job Tags

Remote job,

Similar Jobs

Pizza Hut - Prairie Du Chien

Restaurant Cook - Restaurant Crew Member Job at Pizza Hut - Prairie Du Chien

 ...Prairie du Chien, WI. This position is full time or part time. The restaurant cook is responsible for food preparation that meets or exceeds hospitality and service standards and must be able to prepare all foods to meet quantity and deadline requirements. As a restaurant... 

Match Education

PreK-12 Teachers (2026-2027) Job at Match Education

Job Description Job Description Position Title: PreK-12 Teachers (2026-2027) Match Charter Public School is a free, high-performing charter public school in Boston. We are a PreK-12 school serving up to 1,250 students. Our mission is to prepare studentsparticularly...

BOK Financial

UX/UI Designer Job at BOK Financial

 ...and work for the best. You've come to the right place to grow your career. Job Description As a User Experience (UX)/User Interface (UI) Designer, you are responsible for applying humanity-centered design principles to create engaging products. Discovery and... 

Ascension Property Services (APS)

Commercial Low Voltage/ Network Cabling Technician Job at Ascension Property Services (APS)

 ...Job Description National Network Services (NNS)- Commercial Low Voltage/Network Cabling Technician\n \n NEW MEMPHIS LOCATION \n \n Pay Range: $24-$32 per hour \n \n Benefits \n \n Health, Dental, Vision \n Company matched 401K \n Free... 

Breakthrough Montessori PCS

Special Education Case Manager Job at Breakthrough Montessori PCS

 ...Special Education Case Manager Location: Washington, DC Department: Academics Application Deadline: Until filled Employment Type: Full-time Expected Start Date of Position: July 1, 2025 Reports to: SPED Coordinator Compensation: Salary starts at $5...