Job Description

Business Analyst

Location: Windsor, CT 06095 (Hybrid – Onsite Mon–Thurs)

Pay Rate: $70/hour

Local Candidates Only

US CITIZENS ONLY

Job Summary

We are seeking a senior-level Business Analyst to join the SBS (Strategic Business Solutions) National Accounts division . In this role, you’ll serve as a key liaison between business stakeholders and technical teams, with a strong focus on business process analysis, requirements gathering, and solution alignment. The ideal candidate will be hands-on, process-driven, and experienced in Agile environments with a passion for stakeholder interaction and business process documentation.

Key Responsibilities

• Lead requirements gathering and documentation for system enhancements and new features.
• Conduct business process analysis to identify inefficiencies and recommend improvements.
• Collaborate closely with stakeholders and technical teams to align business needs with technical solutions.
• Create and manage user stories, business requirements documents (BRDs), swim lane diagrams, and process models.
• Facilitate workshops and interviews with business users to elicit functional and technical requirements.
• Support testing and QA processes, including reviewing test scenarios and validating business requirements.
• Assist in scoping efforts, ROI calculation, and roadmap development.
• Ensure traceability between business needs and system designs.
• Actively participate in backlog grooming, sprint planning, and Agile ceremonies.

Must-Have Skills & Experience

• Strong experience in Agile requirement analysis , user story writing, and backlog management.
• Expertise in analyzing business processes, data flows, and functional requirements .
• Skilled in business process modeling , including Swim Lane Diagrams and Business Process Model Development .
• Proven experience with project scoping and ROI analysis .
• Demonstrated experience in User Story requirements management and Agile project execution.
• Industry experience in Utilities and/or Waste Management .
• Hands-on experience working onsite with business teams , facilitating discussions and documenting complex workflows.

Nice-to-Have Skills

• Agile environment tools: JIRA , Confluence
• Technical exposure: Snowflake, SQL, Data Modeling, Data Mapping, Data Lineage
• CRM and ERP systems: Salesforce, SAP, other cloud CRM solutions
• Experience in system implementation or software delivery environments
• CCBA or CBAP certification highly desirable

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